Bdg9 Privacy Policy

Introduction

Bdg9 (https://bdg9.org) takes your privacy seriously. This Privacy Policy explains what personal data bdg9 collects, how it is used and protected, and what rights you have. By using the bdg9 website or app, you are considered to have accepted this Privacy Policy.

We believe you have the right to know where your data goes and how it is used. That is why this policy is written in plain, easy-to-understand language.

Data We Collect

When you register and use bdg9's services, certain necessary information is collected. The table below outlines the types of data collected and the purpose of each.

Data Type	Reason for Collection	Retention Period
Name, mobile number, date of birth	Account Registration & Identity Verification	While the account is active
Payment details (Mobile Banking, Nagad, Rocket number)	Deposit & Withdrawal Process	Up to 5 years for legal requirements
Device Information & IP Address	Security & Fraud Prevention	90 Days
Gaming History & Transaction Logs	Service Improvement & Dispute Resolution	2 years after account closure
Cookies & Browsing Data	Site Performance & User Experience Improvement	At session end or a maximum of 30 days

Bdg9 only collects data that is strictly necessary to operate its services. No unnecessary or excessive information is requested.

Purpose of Data Use

Bdg9 uses the data it collects for the following purposes:

• To create and manage your account and verify your identity.
• To securely process deposits, withdrawals, and other financial transactions.
• To personalize promotions, bonuses, and VIP offers for you.
• To prevent fraud, money laundering, and unauthorized account access.
• To resolve technical issues on the platform and improve service quality.
• To meet legal obligations and prepare reports required by regulatory authorities.
• To send important updates, security notices, and customer support communications.

Data Sharing with Third Parties

Bdg9 does not generally share your personal data with third parties. However, sharing may occur in the following limited circumstances:

• Payment Processors: Relevant data is shared with Mobile Banking, Nagad, or Rocket to process transactions. Each of these providers operates under its own privacy policy.
• Legal Obligations: We may be required to share data with relevant authorities under Bangladeshi law or court order.
• Security Partners: Limited data may be shared with verification agencies for fraud prevention purposes, strictly on a need-to-know basis.
• Business Changes: In the event of a change of ownership or merger, data may be transferred, but this policy will remain in effect.

Cookie Policy

Bdg9 uses cookies on its website and app. Cookies are small data files stored in your browser. bdg9 uses three types of cookies:

• Essential Cookies: To maintain login sessions and ensure security. The site cannot function properly without these.
• Functional Cookies: To remember your preferences and language settings. This helps improve your experience.
• Analytics Cookies: To analyze site usage so we can improve our services. This data is fully anonymized.

You can disable cookies in your browser settings, though some features of the site may not function properly as a result.

Mobile App & Device Information

Installing the bdg9 mobile app may result in the following data being collected:

• Device model, operating system, and version — to ensure compatibility.
• IP address and network data — used for security and fraud detection.
• Push notification permission — to send you important updates with your consent.
• App usage time and patterns — anonymous statistics used to improve the service.

The bdg9 app does not request access to your contacts, camera, or microphone.

Data Protection Measures

Bdg9 uses industry-standard security measures to protect your privacy:

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Sensitive data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication is available.
• Regular third-party Security Audits are conducted.
• Only authorized personnel are granted access to data on a need-to-know basis.
• Users affected by a security breach will be notified within 72 hours.

Data Retention Period

Bdg9 does not retain your data longer than necessary. The general rules are as follows:

• Necessary data is retained for as long as your account remains active.
• Data is generally retained for up to 2 years after account closure.
• Financial transaction records are retained for up to 5 years as required by law.
• After the specified period, data is securely deleted or anonymized.

International Data Transfers

Bdg9's servers may be located in various countries. Even if your data is transferred internationally, all protections under this Privacy Policy remain in place. We ensure that the receiving country or organization maintains the same standard of protection.

Policy Changes

Bdg9 may update this Privacy Policy from time to time. For any significant changes, a notice will be posted on the website and the effective date at the top of the policy will be updated. We encourage you to check this page regularly.

Continued use of bdg9 after any changes will be considered acceptance of the updated policy.

Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or your personal data, please contact us:

We typically respond within 48 hours. Urgent security matters receive a faster response.